Question 1

What makes Lotus different from other cleaning services?

Accepted Answer

We combine high-end professionalism with non-toxic, eco-friendly products. Our detail-driven teams deliver spotless results without compromising your health or the environment.

Question 2

Do you offer personalized cleaning plans?

Accepted Answer

Absolutely. Whether you need weekly maintenance, a deep seasonal clean, or a one-time move-out service, we build custom plans that match your needs and schedule.

Question 3

Which areas do you serve?

Accepted Answer

We proudly provide professional cleaning services throughout the East Bay and nearby communities, including Oakland, Piedmont, Kensington, Berkeley, El Cerrito, Richmond, Hercules, Pinole, San Leandro, San Lorenzo, Hayward, Alameda, San Francisco, Orinda, and Moraga. If you're located nearby and aren’t sure if we cover your area, feel free to reach out — we’re happy to assist!

Question 4

Are your products pet-safe and child-safe?

Accepted Answer

Yes! At Lotus, we use non-toxic, biodegradable cleaning products that are completely safe for children and pets. Our eco-friendly supplies include specialized solutions such as natural degreasers for kitchens and bathrooms, glass cleaners for windows and mirrors, hard floor and wood floor cleaners (including Bona), Biokleen soap for surfaces with light or heavy grease, and dedicated products for stainless steel, granite, and stone. We also use color-coded sponges to ensure hygienic and efficient cleaning in every area of your home.

Question 5

Can I book cleaning for my office or commercial space?

Accepted Answer

Lotus Cleaning Services specialize in commercial cleanings including offices, lobbies, restrooms, retail, and more. We work around your business hours for maximum convenience.

Question 6

How far in advance should I schedule?

Accepted Answer

We recommend 48 hours’ notice for most services, especially deep cleanings or commercial jobs. But we’ll always try to accommodate sooner if we can!

Question 7

Do you clean carpets and upholstery?

Accepted Answer

Lotus Cleaning Services specialize pros at tackling stains, odors, and buildup. From delicate wool rugs to pet-stained couches, our methods are powerful yet safe.

Question 8

How do I get a quote?

Accepted Answer

Just fill out our online form, give us a call, or send a message. We’ll send a personalized quote in less than 24 hours.

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